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We’re Having Trouble Activating Office 365
In some cases, when you activate Office 365 in Windows 7, you got this error: We’re having trouble activating Office.
The error details: “This might be due to a network or temporary service issue. Please make sure you’re connected to the internet”. But your internet connection is working well.
The root of the issue related to TLS in Windows 7. You need download and install security updates for Windows 7 to enable TLS support.
1. To fix it, we need to install some required security updates, enable TLS 1.2, and install the Internet Explorer 11. All required updates can be downloaded from the below link.
2. Extract the downloaded file to your computer to continue.
3. Right-click on the Install_Updates.bat file then select Run as administrator to install all required secutiry updates automatically.
4. The security updates will be installed automatically. Once done, restart your computer before installing the Internet Explorer 11.
5. Now, install the Internet Explorer 11 then restart the computer one more time.
6. After the computer restarts, open any Microsoft Office app then sign in to your account to verify it works.
Not a reader? Watch this related video tutorial:
