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How to Fix One Or More Objects Don’t Sync When Using Entra ID Connect

June 27, 2022
in Blog, Entra ID, Microsoft 365
0
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Table of Contents

Some users cannot sync to Entra ID

In some cases, one or more users cannot synced from local active directory to Entra ID. An .onmicrosoft account is created instead of overwrite cloud user.

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The root of the problem is that account has been assigned a administrative role, so Entra ID Sync service cannot overwrite the account.

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Temporary remove the administrative role

1. To fix it, let’s temporary remove the administrative role for that account to able sync to Entra ID.

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2. Move the local user out of synced OU then run Start-ADSyncSyncCycle -PolicyType Initial to force synchronize. The incorrect synced user (.onmicrosoft) would be remove from Entra ID.

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PS C:\Users\Administrator> Start-ADSyncSyncCycle -PolicyType Initial

 Result
 ------
Success
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3. Navigate to Azure Active Directory to delete incorrect synced user permanently.

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4. Move the local user back to the synced OU then run Start-ADSyncSyncCycle -PolicyType Initial to force synchronize. The user would be synced to Azure Active Directory without any issue.

PS C:\Users\Administrator> Start-ADSyncSyncCycle -PolicyType Initial

 Result
 ------
Success
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5. Navigate to Microsoft 365 admin center | Users | Active Users to verify it works. And, reassign the administrative role for the user.

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5/5 - (1 vote)
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